Privacy Policy

This Privacy Policy outlines how we collect, use, store, and disclose your information when you use our platform and services. By accessing or using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

• Personal Information (e.g., name, email, address, phone number)
• Childcare Provider Information (e.g., license status, agency affiliation, location)
• Parent or Guardian Information (e.g., childcare preferences, contact details)
• Usage Data (e.g., pages visited, actions on platform)
• Device and Browser Information

2. How We Use Your Information

We use collected information to:

• Match families with licensed in-home childcare providers
• Facilitate communication between parents and agencies
• Comply with government or municipal licensing programs
• Improve the performance and usability of the platform
• Provide customer service and respond to inquiries
• Serve targeted and contextual advertisements (only with consent)

3. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze usage, enhance user experience, and support advertising efforts. These cookies may be set by us or third-party providers (e.g., Google Ads, Meta Pixel).

4. Sharing of Information

We do not sell your personal information. We may share your data with:

• Licensed childcare agencies that operate on our platform
• Government or municipal bodies, as required for regulatory compliance
• Trusted third-party vendors that support our operations (e.g., hosting, analytics)
• Advertising platforms, only if you've given explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your data. While no system is 100% secure, we follow industry best practices to minimize risks.

6. Your Rights

You have the right to access, correct, or delete your personal data. You may also withdraw consent for data usage or request to opt out of marketing communications at any time.

7. Children's Privacy

We do not knowingly collect personal data from children under the age of 13 without parental consent. Childcare provider listings may contain details about children in care, but those are submitted by providers or agencies in compliance with licensing requirements.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date.

9. Contact

If you have questions or concerns about this policy, contact us at:

📧 privacy@yourplatform.com